Chiwick Carpet Cleaners Modern Slavery Statement
Chiwick Carpet Cleaners hereby publishes this Modern Slavery Statement to affirm our commitment to preventing forced labour, human trafficking and other forms of exploitation across our operations and supply chain. This anti-slavery and human trafficking statement sets out our zero-tolerance approach to any form of modern slavery and explains the steps we take to identify, assess and mitigate risk. We recognise that a clear corporate stance is essential: we will not tolerate modern slavery in any part of our business.
We operate a zero-tolerance policy across recruitment, subcontracting and supplier relationships. All employees, contractors and partners are expected to comply with our standards and to report any concerns. Our commitment is both moral and legal: we expect adherence to international labour conventions as well as domestic employment law. Every senior manager is responsible for enforcing this policy and ensuring that identified risks are owned and acted upon.
To maintain transparency we carry out regular supplier due diligence and supplier audits. Our supplier audit program focuses on high-risk categories and includes on-site checks where feasible, documentary review and risk-based questionnaires. Key elements of our supplier audits and checks include:
- Verification of worker contracts, working hours and wage records
- Confirmation of safe working conditions and access to grievance channels
- Assessment of subcontractor arrangements and labour supply chains
Policies, Training and Risk Assessment
Our slavery and human trafficking statement is embedded in procurement procedures and onboarding for new suppliers. We require contractual commitments from business partners that they will comply with anti-slavery laws and with our code of conduct. Staff receive training on recognising signs of exploitation and on escalation routes. Procurement teams receive additional briefings to help identify and manage higher risk suppliers and geographies.
We maintain clear reporting channels so that concerns can be raised confidentially and without fear of retaliation. Reporting channels include internal whistleblowing procedures and designated compliance contacts. Reports are treated seriously, investigated promptly and escalated to senior management as needed. Our reporting framework ensures:
- Confidential intake and protection against victimisation
- Timely investigation and remedial action where risks are substantiated
- Regular reporting to the board on incidents, corrective steps and trends
Risk assessments are undertaken periodically to prioritise resources and supplier audits. We use a risk-based approach that considers sector, geography, labour intensity and the nature of supply arrangements. Where audits identify non-compliance, we require remedial action plans and follow-up reviews. Persistent failures may lead to contract termination in line with our strict anti-slavery commitments.
Monitoring, Continuous Improvement and Annual Review
We monitor the effectiveness of our measures through key performance indicators, audit outcomes and internal reviews. Our approach to continuous improvement includes updating policies, refining supplier prequalification and enhancing training materials. We view this modern slavery declaration as a living document that evolves with our business and with emerging best practice.
Each year we undertake an annual review of this statement and of our processes to ensure they remain robust and relevant. The annual review examines audit results, incident reports, training completion rates and the performance of high-risk suppliers. Outcomes from the review inform changes to policy, additional audits and targeted supplier engagement.
In conclusion, Chiwick Carpet Cleaners is committed to preventing modern slavery and human trafficking in all forms. We will continue to strengthen supplier audits, keep our modern slavery policy under active review, maintain effective reporting channels and uphold a zero-tolerance stance. This statement is publicly available and reviewed annually to ensure ongoing accountability and improvement.
